i am not a techie!

ok. so i know how to install software. that's one thing. and who can't figure out how to plug in a computer? i don't mind. but. i do not know how to make the caller id work, i can't run wires, or make cables, and i have no idea why your internet isn't working if it's plugged in and your computer is on. just because i work in the tech department does not mean i am knowledgeable in all areas of the tech world. i write stuff. and compile data. that is it. and the writing is a stretch. i am not a writer. i have always had a job that involved entertaining and teaching children. this whole sitting at a desk thing is really strange. i'm very much looking forward to returning to my playing with kids job in september.